Forgotten password

You can reset your password at any time using the "Forgotten password" option.

forgotten password

In the "E-mail address" field, enter the E-mail address associated with your profile in You will receive an email containing a link that will take you to the password entry page of your account.

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If you do not see E-mail in your mailbox, check the spam folder and make sure the letter is not there. In case you do not see the letter and there, contact our team directly through the site's chat system or directly on +(359) 888-11-91-85. Our operators will try to send the password change information, and if this attempt fails, they will change your account password manually. In this case, additional information will be sought to verify the account owner - for example, information about account addresses, order history, and more. In the absence of the ability to verify the ownership of the account, operators have the right not to execute the manual password change.