Privacy Policy



Effective 25 May 2018.

On 25 May 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 became effective for the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Regulation Directive 95/46 / EC(GDPR).

In connection with this, as of May 25, 2018 KANISKO TECHNOLOGY LTD introduces the following changes in its Privacy Policy:


Who are we?

KANISKO TECHNOLOGY LTD is a trade company, registered under the legislation of the Republic of Bulgaria, with UIC 203125281 and main activity in the field of information technologies, distribution of software and hardware products and provision of computer services.


Contact details for KANISKO TECHNOLOGY LTD:


Country: Republic of Bulgaria

Address: Sofia 1309, 97 Pernik Str

Telephone: +359 2 9887880




The personal data we collect and process from you is:

When you sign up for a profile on our site to make an online order, and when we make a contract with you, you give us a name, surname, last name, PIN, passport, personal identification number, address, email address, phone number, job position. When the payment of our services is done by bank transfer, we also receive information for the bank account from which the payment and the account holder are ordered. When you realize your rights in relation to the processing and access to your personal information, you must verify your identity by specifying your name, surname, email address, telephone number, identification number, and identity card number.

When you visit our site, we receive data about your IP address, location data, cookie data, and more. We also receive Copies of communications that you may have with third parties while using our website and our communication system tools.

We DO NOT process special categories of data relating to racial, ethnic origin, political opinions, religious or philosophical beliefs, membership of trade unions, genetic data, biometric data, health status, data on sexual life or sexual orientation.



We obtain the information about the personal data we process from the person to whom it relates.


We declare that the personal data we collect will only be used for the following purposes:

  • Preparation of the offer and execution of a contract for the provision of products and services to the clients on behalf ofKANISCO TECHNOLOGY LTD.
  • Providing information about our products, events and services.


The basis that entitles us to process your data is:

  • Article 6, paragraph 1, b. "B" by GDPR when preparing and executing a service contract or
  • Article 6, paragraph 1, b. "A", Article 7 of the GDPR (subject to prior express consent) and serves to obtain information about our products and services.


All legitimate interests pursued by us or third parties that work for us are the following:

Making the object of the company's business and providing products and services to customers.


The following organizations will only receive your personal data when purchasing products or services offered by them:

  • Our accountancy office
  • 3Dconnexion SAM
  • Autodesk Inc.
  • Bricsys NV
  • CGS Labs
  • Chaos Software Ltd.
  • Graitec Group
  • StudioARS d.o.o.
  • Teamsystem Srl
  • Trimble Inc.



By accepting this Privacy Policy, you are authorizing us to process your personal data only for the purposes we specify. Consent is necessary to be able to process your personal data when we have not yet entered into a contract to provide our products and services, such as obtaining information, etc., but it needs to be explicit. You may withdraw your consent at any time without the need to state reasons by submitting an Agreement Cancellation Email to us.


Transmission of personal data to a non-EU country or to an international organization:

KANISCO TECHNOLOGY LTD does not intend to transfer your personal data to third parties without your prior consent.


Period of data storage

KANISCO TECHNOLOGY LTD will store your personal data no more than ten years after the termination of the contracts as from 1 January of the reporting period following the reporting period to which they relate unless you have given consent to process some of your personal data in order to obtain information on the products and services KANISCO TECHNOLOGY LTD until such consent is withdrawn.


Your rights as a data subject are as follows:

At any time while we store or process your personal information, you have the following rights:

  • you have the right to request a copy of your personal data from KANISCO TECHNOLOGY LTD and a right of access (Request for access) at any time to your personal data;
  • you have the right to request from KANISCO TECHNOLOGY LTD to correct (Request for Correction) without unnecessary delay, inaccurate personal data, and data that is not current;
  • you have the right to request from KANISCO TECHNOLOGY LTD your personal data to be deleted (Delete request) without undue delay in any of the following:
  • personal data is no longer needed for the purposes for which it was collected;
  • when you have withdrawn your consent;
  • when you objected to the processing;
  • where processing is unlawful;
  • where personal data must be erased in order to comply with a legal obligation under EU law or the law of a Member State that applies to us as a data controller;
  • where personal data has been gathered in connection with the provision of information society services.


We may refuse to delete your personal data for the following reasons:

  • in the exercise of the right to freedom of expression and the right to information;
  • to comply with a legal obligation on our part or to carry out a task of public interest,
  • for reasons of public interest in the field of public health;
  • for purposes of archiving in the public interest, for scientific or historical research or for statistical purposes, in so far as deletion is likely to render impossible or seriously obstructing the achievement of the purposes of such processing; or for the establishment, exercise or protection of legal claims.
  • you have the right to request from KANISCO TECHNOLOGY LTD, restrict the processing of your personal data, in which case the data will only be stored but not processed. Our refusal to restrict will be explicit only in writing, and we are obliged to motivate it for the legitimate reason;
  • you have the right to withdraw your consent (Withdrawal of consent) for the processing of your personal data at any time without giving reasons, with a separate request addressed to KANISCO TECHNOLOGY LTD;
  • you have the right to object (Opposition to processing) against certain types of processing, such as direct marketing (unsolicited advertising messages);
  • you have the right to object to automated processing, including profiling;
  • you have the right not to be subject to a decision based solely on automated processing involving profiling;
  • if we use your personal data for a new purpose that is not covered by this Privacy Policy, we will provide you with a new Privacy Policy and when and where necessary, we will require your prior consent for the new processing.

All of the above requests will be forwarded if there is a third party (recipients, including outside the EU) when processing your personal data.


You have the right to appeal to the supervisory authority.

You have the right to submit a complaint directly to the supervisory authority and the competent authority for the Republic of Bulgaria is the Commission for Personal Data Protection, address: Sofia 1592, "Prof. Tzvetan Lazarov "№ 2 ( In case you wish to file a complaint about the processing of your personal data through KANISCO TECHNOLOGY LTD, you can do so at the contact details given onKANISCO TECHNOLOGY LTD.


What is personal data?

Pursuant to the General Data Protection Regulation (GDPR - REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL), personal data is defined as: "Any information relating to an identifiable natural person or a natural person "Data subject"); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by an identifier such as name, identification number, location data, online identifier or one or more signs specific to the physical, physiological, genetic, mental, mental, economic, cultural or social identity of that individual;".


Why KANISKO TECHNOLOGY LTD collects and stores personal data?

In order to provide you with our products and services - software licenses, training, seminars, consultations and more. similarly, we need to collect personal data to conclude and execute a contract with you or to make a correspondence, to provide you with information about our products and services. We guarantee that the information we collect and use is indispensable for this purpose and is not intended to enter your personal space. For the purpose of communication with advertising and marketing intentions, KANISCO TECHNOLOGY will request additional consent from you.


How do you use my personal data??

In this Privacy policy we detail the purposes and reasons for collecting and processing your personal information.

We use: "cookies" and social networks. For more information, please refer to the Cookies Policy and Use of Social Networks.


Privacy policy for reCAPTCHA

Invisible Captcha or reCAPTCHA requires end users to click on the "I'm not a robot" button, and Google can determine whether to prompt the user with an additional question (ie, selecting the photos that best describe X) to check whether that person is actually not a robot.

How "Invisible Captcha" works - reCAPTCHA collects personal information from users to determine if they are people and not bots.


What personal data does reCAPTCHA collect?

First, the reCAPTCHA algorithm will check if there is a "cookie" on the computer you are using.

An additional cookie will then be added to the user's browser for a specific reCAPTCHA, and a full snapshot of the user's browser window will be taken at that point pixel by pixel.


Some of the browser and user information collected at that time includes:

All cookies placed over the past 6 months;

How many mouse clicks have you made on this screen (or touching if you have a touchscreen device);

CSS information for this page;

The date;

The language on which your browser is set;

All the plugins you have installed in your browser

All Javascript objects;

This collection of personal data is due to the fact that the CalOPPA requirement is triggered and a reCAPTCHA integration policy is required.


Google Analytics

Google Analytics is available from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). We use Google Analytics with Google's additional anonymization feature for IP addresses. Google cuts the IP address within the EU and only exceptionally in the US, and in both cases only writes abbreviated IPs. You can object to the collection and processing of your data by downloading and installing a browser plug-in from the following link:


Will you forward and share my personal data with other organizations or individuals??

We will not sell your data to third parties, nor will we pass it on to obtain any benefit.

KANISCO TECHNOLOGY LTD may transfer your personal data to our service subcontractors who have entered into a contract with us.


The following organizations / individuals will receive your personal data when purchasing products or services offered by them:

  • Our accountancy office.
  • 3Dconnexion SAM
  • Autodesk Inc.
  • Bricsys NV
  • CGS Labs
  • Chaos Software Ltd.
  • Graitec Group
  • StudioARS d.o.o.
  • Teamsystem Srl
  • Trimble Inc.

All third parties who may receive your data are required to keep your data in a secure way and use them only to fulfill our obligations. When they no longer need your data to fulfill these obligations, they will have detailed instructions on their destruction in accordance with the procedures developed by КАНИСКО ТЕХНОЛОДЖИ ЕООД.

Recipients of your data may also be state authorities to whom we provide them under specific and clear legal obligations.


How will you store and store my personal data that you collect?

KANISCO TECHNOLOGY will process (collect, store and use) the information you provide in a manner consistent with the requirements of the General Data Protection Regulation (GDPR). We will strive to keep the information accurate and current.

We will not store your information longer than is reasonably necessary to meet the specific purposes with which you have been collected and notified to you.

Some of the retention periods depend on legal obligations to keep documents and information within certain minimum periods, for example 3 years from 1 January of the reporting period following the accounting period for which they relate to accounting purposes. We will take all foreseeable technical and organizational measures to protect your data from unauthorized access, damage or loss.


Can I find out what personal data of me you have and process?

KANISCO TECHNOLOGY LTD at your request, is required to respond to what information we store for you and how it is handled.

In case we have your personal data, you can request the following information:

Some of the retention periods depend on legal obligations to keep documents and information within certain minimum periods, for example 3 years from 1 January of the reporting period following the accounting period for which they relate to accounting purposes. We will take all foreseeable technical and organizational measures to protect your data from unauthorized access, damage or loss.

  • Contact details of the organization that processes or the name of your data processing;
  • Targets of processing;
  • The legal basis for the processing;
  • The corresponding categories of personal data being processed;
  • Recipients or categories of recipients to whom they are or will be disclosed;
  • Recipients of third countries or international organizations if there is a transfer of personal data to them and guarantees that their data security will be at least at EU level;
  • If the processing is based on the legitimate interests ofKANISCO TECHNOLOGY or a third party, information about these interests.
  • The foreseen term for which personal data will be stored;
  • Details of your rights to request correction or deletion of personal data or limitation of the processing of personal data, as well as to object to such processing;
  • Information about your right to withdraw your consent at any time;
  • Details of your right to appeal to a supervisor;
  • Information whether the provision of personal data is a mandatory or contractual requirement or a requirement necessary for the conclusion of a contract and whether you are required to provide personal data and the possible consequences of the failure to provide such data.
  • The source from which your personal data is collected in cases where it is not collected directly from you.
  • All details and information on the availability of automated decision making, such as profiling and any meaningful information on the logic of these operations, as well as the significance and expected consequences of such processing.


How can I get an access to my data, which is being processed?

The following address contains all GDPR-related tools - This page offers the following options:

  • Data Correction - You can use the links to update your account data.
  • Data Download - You can use the links to download all the data we hold for you and use to improve our services.
  • Access to personal data - You can use the link to download a file that contains your personal data.
  • Right to be forgotten - Use this option if you want to remove all data (including personal) from our store. Note that this process will delete your account, rendering it unusable.